Contextual Responses
Integrate and customize your knowledge base with our Retrieval Augmented Generation (RAG) layer.
Off-the-shelf Expertise
Access a comprehensive database of technical specifications, market data policies, price lists, and service offerings.
See the full picture
Gain deeper insights tailored specifically to your operational needs
Respond Faster
Transform outage and degradation alerts into structured incident records. Reducing reaction time, operational risk and manual effort.
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Streamline Change Management
Automate the detection and tracking of exchange and vendor incidents without relying on inbox workflows.
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Gain Real-Time Control
Maintain complete visibility across active and historical incidents with structured, auditable operational insight.
Automate Incident Identification
AiMi continuously ingests outage alerts, degradation notices and maintenance updates from exchanges and service providers. Intelligent agents analyse each notice, extract structured operational data and determine whether it creates or updates an incident, instantly reducing manual triage.
Classify Operational Impact
Every incident is structured around severity, environment, impacted venues, products and interfaces. AiMi applies your business logic to ensure each incident reflects real-world operational impact. Prioritised, contextualised and actionable.
Track the Full Incident Journey
From initial alert to final resolution, AiMi maintains a complete incident lifecycle. All related notices, state changes, severity updates and timestamps are captured in a clear, auditable timeline, ensuring nothing is missed.
Act with Clarity and Control
Monitor active and resolved incidents through severity dashboards, state tracking and advanced filtering. Instantly understand what is impacted, how critical it is and where attention is required. Transparency across your entire trading and market data environment.
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Faster Response
Identify and structure incidents in minutes, accelerating response and decision-making.
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Operational Resilience
Replace inbox monitoring with automated incident detection and lifecycle tracking.
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Incident Certainty
Maintain full visibility and audit-ready traceability from first alert to final resolution.
