Immediate Visibility for Operational Clarity

AiMi turns fragmented, sporadic operational updates from market infrastructure providers into structured, actionable insights. Streamline incident and outage tracking with centralised, real-time intelligence across your trading and market data operations.

 

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MARKET CHANGE MANAGEMENT

From Notice to Action in Minutes

AiMi’s Agentic workflows cut through hundreds of daily updates, turning product, pricing, and technical notices into clear, actionable changes. Teams gain complete visibility and never miss a critical update. 

Exchange Change Management
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Contextual Responses

Integrate and customize your knowledge base with our Retrieval Augmented Generation (RAG) layer.

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Off-the-shelf Expertise

Access a comprehensive database of technical specifications, market data policies, price lists, and service offerings.

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See the full picture

Gain deeper insights tailored specifically to your operational needs

THE CHALLENGE

Signal Dilution

Managing trading venue and vendor-related incidents is a time-critical operational challenge. With a constant stream of outage alerts, service degradations, delivery delays and maintenance updates, firms struggle to maintain visibility, prioritisation and control across critical trading and market data infrastructure.

The absence of consistent industry standards for outage communications and incident reporting compounds the problem. Inbox monitoring and fragmented workflows make it difficult to separate genuine operational risk from background noise.

AiMi’s Incident Management solution deploys autonomous, adaptable AI agents to detect, structure and track relevant incidents in real time. Replacing reactive monitoring with structured operational intelligence.

Respond Faster

Transform outage and degradation alerts into structured incident records. Reducing reaction time, operational risk and manual effort.

Automate Incident Tracking

Automate the detection and tracking of exchange and vendor incidents without relying on inbox workflows.

Gain Real-Time Control

Maintain complete visibility across active and historical incidents with structured, auditable operational insight, including a complete timeline of events and actions.

HOW IT WORKS

Real-Time Incident Intelligence


Scaleable Sourcing
SCALABLE DETECTION

Automate Incident Identification

AiMi continuously ingests outage alerts, degradation notices and maintenance updates from stock exchanges and service providers. Intelligent agents analyse each notice, extract structured operational data, and creates or updates incidents in real-time, instantly reducing manual triage.

Intelligent Insights
ADAPTABLE RESPONSES

Classify Operational Impact

Every incident is structured around severity, environment, and the impacted venues, services, and protocols. AiMi applies your custom business logic and infrastructure inventory to ensure each incident reflects real-world operational impact. Prioritised, contextualised and actionable.

ACTIONABLE WORKFLOW
INCIDENT WORKFLOW

Track the Full Incident Journey

From initial alert to final resolution, AiMi maintains a complete incident lifecycle. All related notices, state changes, severity updates and timestamps are captured in a clear, auditable timeline, ensuring nothing is missed.

Instant Knowledge
OPERATIONAL VISIBILITY

Act with Clarity and Control

Monitor active and resolved incidents through severity dashboards, state tracking and advanced filtering. Instantly understand what is impacted, how critical it is and where attention is required. Transparency across your entire trading and market data environment.

KEY BENEFITS

Act Faster. Respond Smarter. Operate with Confidence.

Faster Response

Identify and structure incidents in minutes, accelerating response and decision-making.

Operational Resilience

Replace inbox monitoring with automated incident detection and lifecycle tracking.

Incident Certainty

Maintain full visibility and audit-ready traceability from first alert to final resolution.

AiMi

Discover the Future of Change Management

Experience the power of automation and AI to streamline operations and refocus your resources on tasks that move the needle. 

How many exchanges do you cover?

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What types of changes do you track?

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How is the service accessed?

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LET'S GO

Discover the future of change management 

Experience the power of automation and AI to streamline operations and refocus your resources on tasks that move the needle.