Immediate Visibility for Operational Clarity
AiMi turns fragmented, sporadic operational updates from market infrastructure providers into structured, actionable insights. Streamline incident and outage tracking with centralised, real-time intelligence across your trading and market data operations.

From Notice to Action in Minutes
AiMi’s Agentic workflows cut through hundreds of daily updates, turning product, pricing, and technical notices into clear, actionable changes. Teams gain complete visibility and never miss a critical update.

Contextual Responses
Integrate and customize your knowledge base with our Retrieval Augmented Generation (RAG) layer.
Off-the-shelf Expertise
Access a comprehensive database of technical specifications, market data policies, price lists, and service offerings.
See the full picture
Gain deeper insights tailored specifically to your operational needs
Signal Dilution
Managing trading venue and vendor-related incidents is a time-critical operational challenge. With a constant stream of outage alerts, service degradations, delivery delays and maintenance updates, firms struggle to maintain visibility, prioritisation and control across critical trading and market data infrastructure.
The absence of consistent industry standards for outage communications and incident reporting compounds the problem. Inbox monitoring and fragmented workflows make it difficult to separate genuine operational risk from background noise.
AiMi’s Incident Management solution deploys autonomous, adaptable AI agents to detect, structure and track relevant incidents in real time. Replacing reactive monitoring with structured operational intelligence.
Respond Faster
Transform outage and degradation alerts into structured incident records. Reducing reaction time, operational risk and manual effort.
Automate Incident Tracking
Automate the detection and tracking of exchange and vendor incidents without relying on inbox workflows.
Gain Real-Time Control
Maintain complete visibility across active and historical incidents with structured, auditable operational insight, including a complete timeline of events and actions.
Real-Time Incident Intelligence
Automate Incident Identification
AiMi continuously ingests outage alerts, degradation notices and maintenance updates from stock exchanges and service providers. Intelligent agents analyse each notice, extract structured operational data, and creates or updates incidents in real-time, instantly reducing manual triage.
Classify Operational Impact
Every incident is structured around severity, environment, and the impacted venues, services, and protocols. AiMi applies your custom business logic and infrastructure inventory to ensure each incident reflects real-world operational impact. Prioritised, contextualised and actionable.
Track the Full Incident Journey
From initial alert to final resolution, AiMi maintains a complete incident lifecycle. All related notices, state changes, severity updates and timestamps are captured in a clear, auditable timeline, ensuring nothing is missed.
Act with Clarity and Control
Monitor active and resolved incidents through severity dashboards, state tracking and advanced filtering. Instantly understand what is impacted, how critical it is and where attention is required. Transparency across your entire trading and market data environment.
Act Faster. Respond Smarter. Operate with Confidence.
Faster Response
Identify and structure incidents in minutes, accelerating response and decision-making.
Operational Resilience
Replace inbox monitoring with automated incident detection and lifecycle tracking.
Incident Certainty
Maintain full visibility and audit-ready traceability from first alert to final resolution.
Discover the Future of Change Management
How many exchanges do you cover?
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What types of changes do you track?
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How is the service accessed?
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